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Get Help

Sometimes it happens that you will need help with things related to Goxy. For this reason, we encourage you to contact us.

Contact Us

You have many ways to contact Goxy Team. The easiest and most preferred form of contact by us is through Discord Server. If you are a person who prefers more traditional methods: email us as well.

To contact a specific member of our team:

Discord

Account Verification

Verifying your account will allow you to get faster help. It will let us know what network the problem is. Verification involves connecting your Discord Account and our Dashboard.

It will give you a customer role with access to special channels intended for customers:

  1. Log In to Goxy Dashboard.
  2. Click the Start Verification button on the Verification channel on our Discord Server domain verification process visualization 1
  3. Click the Verify Account button that appears next to the message - it will take you to a browser window. domain verification process visualization 2
  4. In the browser you should see confirmation of the account connection. domain verifications process visualization 3